Increasing the return on your IT investments

International companies demand a global solution to Enterprise Application Management & Hosting that does not stop at traditional activities. They need value, flexibility, integration, control and quality, consistently delivered through a standard set of processes. Meeting service level agreements is not sufficient; they demand continuous improvement & innovation.

With our extensive experience, skilled personnel and global infrastructure we offer a service that not only provides Enterprise Application Management and Hosting but also supports innovation, saves operating costs and optimises your investment.

Atos Origin currently provides Enterprise Application Management & Hosting services spanning 50 countries and that are hardware platform independent and utilise globally standardised processes, procedures & management tooling. They save costs by sharing know-how, expertise and facilities; driving benefits through economies of scale.

Application Technical Management delivers a highly reliable, available and productive application environment. It provides pro-active, day-to-day, supervision and operational management of the technical aspects of Applications and Databases. With this Service customers are able to:

• Better meet the rapidly changing needs of their business
• Free up their resources for more strategic projects
• Benefit from knowledge gained from other customers
• Reduce the risks associated with staff turnover and accelerating costs
• Lower the risk of disruption to business critical applications
• Expand business management & financial options

Atos Origin has a long history of managing clients’ business critical applications on a global scale and operates dedicated support centres 24x7 for all applications. Whatever application or combination of applications you are running, we will optimise your environment in support of your business goals.

Interface Management increases the span of control to the entire business process

Atos Origin understands that your business processes do not stop at the borders of the enterprise application. They are more likely to cross your entire application landscape and may even extend beyond the enterprise to your suppliers, customers or partners in the value chain.

Here, for the many enterprises that have an application landscape consisting of:

• Multiple technology generations
• Multiple architectures that are inherited through acquisitions or simply from the past
• Applications that talk directly to those of other companies
• Interface Management is an unexplored area for achieving optimization in terms of quality and cost.

The prime focus of the Atos Origin Interface Management service is to do controlled change management of application interfaces in an otherwise highly stable and operational enterprise application landscape. This requires having efficient processes in place for handling exceptions and deploying changes with minimal disruption. Furthermore the Interface Management service closely monitors the live exchange of business messages in a running process and triggers the appropriate actions to resolve any incidents or problems that may occur.

Additional benefits of Interface Management include:

• Improved control across the entire business process
• More transparency in costs spent on maintaining and managing application interfaces
• Reduced risk and faster execution of deploying changes in the application landscape
• Faster resolution of business process disruptions where the cause that lies 'in-between' applications

Atos Origin has had experience with Interface Management since the first technology wave after the mainframe era made application landscapes heterogeneous. Since then, Interface Management has evolved as the enabler for making impressive optimizations in entire application landscapes through the use of modern integration technologies, such as Tibco, SAP XI, BizTalk, WebSphere or Axway.

Currently, Atos Origin processes hundreds of millions of business messages containing Terabytes worth of administrative information such as Electronic Product Codes, invoice amounts, delivery dates, stock values, customer records, utility usage statistics, etc, etc; all delivered securely, in-time and once-and-only-once at their destination.

Using a combination of Atos Origin’s enterprise application and interface management services, your business process can become so seamless that you are hardly aware of it anymore. This allows you to put your mind and money where it should be – growing your business!