CRM
Customer Relationship Management is a strategy to integrate and coordinate all customer facing processes, channels, and interactions to improve sales, profitability, and customer satisfaction.

CRM has become increasingly important as a result of more transparent markets, globalization and lower trade barriers. The constant threat of competition means that there has never been a greater need to win new customers and extend existing relationships.

A CRM strategy is the first step in realizing the following benefits:
  • Reduction in costs for new customer acquisition and new sales
  • Increase in customer loyalty and customer retention
  • Greater customer satisfaction
  • Maximizing the return on existing relationship> Increase revenue per customer
  • Improvement of operational processes
  • Competitive Advantage
As a leading business and technology integrator, Atos Origin offers full lifecycle services on a global basis. Our “Design, Build, Operate” approach will enable you to turn your vision into a customer focused strategy.

For example:
  • Atos Origin has implemented 50+ CRM solutions worldwide
  • We offer dedicated country teams of CRM Consultants
  • We have a global reach with CRM Operations across Europe, North America, South America, Africa and Asia
  • We have 100% client retention for Fortune top 50 clients
  • We are experts in innovative CRM technologies – Contacts Centers, Portals, Analytics
  • We always follow a partnership-based approach

Our services include:

  •  Customer Multi-Channel Strategy
  • Customer Service Solutions
  • Marketing
  • Field Sales
  • Order Management
  • Inventory Management
  • Customer Analytics
  • CTI Integration
  • Back-Office Integration
Contact
Atos Origin Belgium & Luxemburg
Systems Integration
+32 690 28 00
email: Email this contact
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